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Claims are processed by the City Secretary's Office. Per the Code of Ordinances individuals filing claims have 180 days (6 months) to file a claim against the City. The average time for a claim to be processed through the City Secretary's Office and submitted to TML is 5-7 business days. After a claim is filed, all communication or correspondence with the claimant shall be addressed by the City Secretary's Office. If you are contacted by a claimant, please refer them to the City Secretary's Office - 817.514.5825.
In order to provide the best account of what occurred, all employees who were witnesses or directly involved will provide a statement of the events. The statement should be factual and not include personal opinions.
If there is any supporting documentation to your statement including but not limited to, pictures, emails, and phone recordings, add them to this form.
Your statement should be factual and should contain information pertinent to your involvement with regard to the claim filed.
Upload any content you have available which support our statement such as pictures, videos, etc.
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