Guidelines for Application of Utility Service
Deposits are required for all accounts.
The following is a list of deposits for residential customers:
- Owner - $150.00 (deposit-refundable) + $20.00 (activation fee-nonrefundable) total of $170.00 (Proof of ownership is required)
- Renter - $200.00 (deposit-refundable) + $20.00 (activation fee-nonrefundable) total of $220.00 (Proof of lease/rental agreement required)
The owner and renter deposits are refunded in two ways. The first way it is applied against the final bill when services have been canceled. The second is when you have completed an excellent pay history for two consecutive years, and you make a request in writing to have it applied to your water bill.
Commercial account holders need to contact a customer service representative at 817.514.5705 for deposit information.
Complete the Utility Service Application and bring the application to our office at 7105 Whitley Road, Watauga, Texas 76148 or mail it with a check or money order made payable to the City of Watauga, PO Box 48310, Watauga, Texas 76148. The application may also be faxed to 817.514.5895. We need one working day advance notice to initiate the service. The application along with the money and proof of ownership and/or lease agreement has to be received in our office before service can be started.
If you need further information contact the Utility Billing Department at 817.514.5705.